Communication Audit Paper: An interview with Mrs. Whitson, the Director of Keystone Services - review of the agencies methods of communication.

For my paper I visited with Mrs. Whitson, the Director of a mental health agency called Keystone Services. This is a psychiatric rehabilitation program for children and adolescences. Keystone Services provides services that facilitate the development of an individual's daily living and social skills, including the ability to make decisions regarding self care and life, communication skills, problem solving, conflict resolution, anger management, frustration tolerance, goal setting, peer interaction, organizational skills, nutrition, reduction in impulsive …

…interact with them, how people interpret information, if they are knowledgeable, if they are trusted, respected, or even how people perceive their attitude. Since this program provides a wide range of services for clients and their families who are affected by a mental disorder, it is essential that their communication is one that sets a good example. Ms. Whitson has many responsibilities involved with her job position and I think she is an extraordinary director.