Conflict Management.

Stress and conflict are facts of our daily lives. We encounter both at work and at home. Conflict exists when individuals or groups disagree or have differing values or goals (Donaldson, 1995). How we manage conflict depends on our comfort level. "Often people feel more comfortable addressing the conflict that arises in their personal lives rather than the professional conflicts that arise from the job setting"(Catalano, 2000, p. 307). Conflict arises from power; leading to issues that …

…conflict is not managed, it will manage the team. References: Brandt, M.A. (2001). How to make conflict work for you. Nursing Management, 32,32. Retrieved April 30, 2005 from http://ehostvgw6.epnet.com/ Catalano, J. T. (2000). Nursing now! Today's issues and tomorrow's trends, Philadelphia: Davis. Donaldson, L. (1995). Conflict, power, negotiation. British Medical Journal. Retrieved from Infotrac database, April 30, 2005 from http://web4.infotrac.galegroup.comitw/infomark/ Marcus, L.J. (1995). Renegotiating Health Care: Resolving Conflict to Build Collaboration. San Francisco: Jossey-Bass.