Dispute Resolution: Managing Team Conflict.

Abstract: In our job environment sometimes is very difficult to deal and manage our differences with our work team. Many times this situations and conflicts arises because our interest and different approaches in seeing a project. To be able to accomplish our goal as a company is very important to learn and practice some alternatives and methods to be more productive in our work team. It is also important to avoid to become personal when …

…team member, be able to untangle emotions and facts while allowing room for each individual on the team to express themselves in a depersonalized manner. References Robbins Stephen P. Organizational Behavior (96) Concepts, Controversies, Applications. 7ed. Prentice-Haal, Inc. Cloke, K and Goldsmith, J. (2000). Resolving Conflict at Work: A Complete Guide for Everyone on the Job. San Francisco: Jossey-Bass Publishers. Kheel, A. (2001). The Keys to Conflict Resolution: Proven Methods for Resolving Disputes Voluntarily. Four Walls Eight Windows