Excellence in patient care depends upon: the application of sound ethical principles, good communication and the understanding, participation in and utilisation of research findings.

The most important people in the health community are patients and the best way of managing them is by caring for them. To care for another person is a great tribute, which requires a large group of people with varied skills and responsibilities. It's organised to form a chain of command that provides the best possible patient care. (5) Dans (1993,p.556-557) suggested the greatest guarantee of quality health care for the patients lies in the …

…in action. Available at: http://www.csc.com/industries/healthservices/knowledgelibrary/uploads/90_1pdf (Accessed: 23 November 2004). 8. Huycke, L. All, A.C. (2000) "Quality in health care and ethical principles", Journal of Advanced Nursing 32(3), pp. 562-571. 9. Moore, Susan, A. PhD, (2002) "Communication in Nursing, 4th Edition", Geriatric Nursing. 23(5), pp. 267, CINAHL [Online]. Available at: http://gateway.uk.ovid.com/gw1/ovidweb.cgi (Accessed: 23 November 2004). 10. Torres, L.S. (1993) Basic medical techniques and patient care for radiologic technologists. 4th edn. Philadelphia: Lippincott.