John Highfield Company and Puck Stop.

Leadership Leadership has a strong influence on the effectiveness of organizations. Improper leadership is the key factor for the Furniture and Appliances department of the Highfield's failure. Developmental leadership involves working with organizational members as partners and using persuasion and negotiation rather than formal power and authority to achieve high levels of commitment rather than compliance. Power can be used pro-socially and it can be used capriciously. In Highfield, Broadbent abuses his power to control …

…solve Puck Stop's motivation problems Participation. Give the players some decision-making rights and autonomy. It reasonable that organization members should be more accepting of goals that are set with their participation than of those simply handed down by their leader. Reward. Reward from team leader will increase motivation and acceptance to achieve organization goals to realize profits. Supportiveness. Leader should demonstrate a desire to assist players in goal accomplishment and behave supportively if failure occurs.